At WinSpirit Casino, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website and services.
1. Information We Collect
When you register at WinSpirit Casino or interact with our services, we may collect the following types of data:
- Personal information: such as your name, email address, phone number, date of birth, and country of residence.
- Account details: username, password (encrypted), and account activity.
- Payment information: deposit and withdrawal methods, transaction history (processed securely).
- Technical data: IP address, browser type, operating system, and device used.
2. How We Use Your Information
We process your personal data for the following legitimate purposes:
- To create and manage your casino account.
- To process payments and verify transactions.
- To provide customer support and respond to inquiries.
- To personalize your gaming experience and recommend relevant content.
- To send promotional emails and bonuses (with your consent).
- To ensure compliance with legal and regulatory obligations.
3. Data Protection and Security
WinSpirit Casino uses industry-standard encryption (SSL) and firewalls to protect your data from unauthorized access, loss, or misuse. We store personal data on secure servers and limit access only to authorized personnel.
4. Sharing Information with Third Parties
We do not sell, rent, or trade your personal data. However, we may share information with trusted third-party service providers (e.g., payment processors, KYC services) strictly for operational and legal compliance purposes. All third parties are bound by confidentiality agreements.
5. Cookies and Tracking Technologies
WinSpirit uses cookies to improve your experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for marketing communications at any time.
- Request a copy of the personal data we hold about you.
- File a complaint with a data protection authority if you believe your rights are violated.
7. Data Retention
We retain your personal data only as long as necessary for the purposes described above or to comply with legal obligations. Inactive accounts may be archived or anonymized after a defined retention period.
8. Minors
WinSpirit Casino is strictly for individuals aged 18 and over. We do not knowingly collect or process information from minors. If you believe a minor has provided personal data, please contact our support team immediately.
9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised “last updated” date. We encourage users to review this page periodically to stay informed.
10. Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us at:
Email: [email protected]