Frequently Asked Questions

Do you allow refunds for a change of mind? If so, how long do customers have to contact you?

You have 10 days to change your mind and claim the refund.

We accept:

  • Credit card (VISA, American Express, Mastercard)
  • iDEAL
  • Bancontact
  • Przelewy24
  • To where do you ship? How long does it take you to process an order before it is dispatched?

We ship to the Netherlands, United Kingdom, Belgium, Poland, Germany and USA. The order is dispatched within 1 week.

  • Where are your packages shipped from?

The packages are shipped from the Netherlands.

  • What are the shipping costs?

The shipping costs are displayed on the checkout page in your country currency.

  • Tracking

Once your order is dispatched, you will receive a track and trace code.